FREQUENTLY ASKED QUESTIONS
Yes. We strive to deliver exactly the same product displayed on our website. However, slight differences in color, packaging, or branding may occur due to manufacturer updates, lighting conditions, or your device's display settings. These variations do not affect the product's quality or functionality.
Ordering from StratekBD is easy:
- Browse and select your desired product.
- Click Add to Cart or Buy Now.
- Enter your shipping information.
- Choose your preferred payment method.
- Confirm your order.
Our team may contact you to verify your order before dispatch.
We currently accept:
- Cash on Delivery (COD)
- bKash
- Bank Transfer
For selected high-value orders, we may request partial or full advance payment before shipping.
Yes! We deliver nationwide.
Delivery Charges:
- Inside Dhaka: ৳80
- Outside Dhaka: ৳120
Estimated delivery time:
- Dhaka: 1–3 Business Days
- Outside Dhaka: 2–5 Business Days
Once your order has been shipped, our customer support team will provide delivery updates. You may also Track Order with your order number for the latest status. Click Here
No. We do not accept returns due to:
- Change of mind
- Incorrect product selection
- No longer needing the product
Please review the product specifications carefully before placing your order.
Products that are physically damaged due to dropping, mishandling, liquid damage, misuse, or unauthorized repairs are not eligible for return, replacement, or warranty service.